Returns & Exchanges
At SAVANNAHS, we want you to be completely satisfied with your luxury purchase. If your items aren't quite right, you can return them within 14 days of delivery provided they are in their original, unworn condition with all designer tags attached.
Initiate Your Return
Log into your account or visit our returns portal to select the items you wish to send back and receive your Return Authorization number.
Pack Your Items
Carefully place the items in their original designer packaging and shipping box to ensure they are protected during transit.
Attach the Label
Affix the pre-paid DHL or FedEx shipping label provided in your original order to the outside of the package, covering any previous tracking stickers.
Drop Off or Collection
Drop your package at a local authorized service point or schedule a complimentary courier pickup through our website.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing